Privacy Policy

1. Information We Collect

We collect information to provide and improve our services:

• Account Information: Name, email, password, and profile details
• Portfolio Content: Images, descriptions, and work samples uploaded by designers
• Usage Data: How you interact with our platform, preferences, and features used
• Communication: Messages and interactions between designers and clients
• Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use collected information for:

• Providing and maintaining our platform services
• AI-powered matching between designers and clients
• Personalizing your experience and recommendations
• Communicating updates, notifications, and support
• Improving platform functionality and user experience
• Ensuring platform security and preventing fraud

3. Information Sharing

We do not sell your personal information. We may share information:

• With Other Users: Designer portfolios and public profiles are visible to clients
• Service Providers: Third-party services that help us operate the platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your data
• Delete your account and associated data
• Opt-out of marketing communications
• Control cookie preferences
• Export your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser, though some features may not function properly without cookies.

7. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of Hiloom after changes indicates acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at privacy@hiloom.com